Our Project Support Group (PSG) is on the lookout for a dynamic Metro Supervisor to join our Guildford PDC team. In this role, you'll lead and support labour hire, product support advisors, and warranty support, while providing technical maintenance insights and continuous improvement for site work teams.
What you'll do:
Daily management and leadership of the team
Remote troubleshooting and maintenance support for Heavy CAT equipment
Assist with technical documentation and maintenance improvements
Manage service work orders and warranty process
Develop and implement processes for continuous improvement
Ensure compliance with safety and risk management protocols
Location: South Guildford, WA
Roster: 5/2, 10.5-hour days (Monday to Friday) - Permanent Full-Time
This is a full-time position based out at our head office in South Guildford however flexibility to travel to site as necessary is required.
What you bring:
Field Service or Supervisory experience with a HD Trade background
Previous OEM Dealership & Mine site experience (desirable)
Strong commitment to safety and risk management
Excellent stakeholder engagement and customer service skills
Intermediate computer literacy (MS Office, internet-based applications)
Analytical, problem-solving, and negotiation skills
What we offer:
Unrivalled training and development via The WesTrac Institute
Family-friendly, Perth-based rostered work - Stay home every night
Free and secure on-site parking
Fantastic team environment and inclusive work culture
Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
Discounted health insurance, income protection insurance, and salary sacrifice options
Fitness Passport rewards program
If you are interested in taking your career to the next level with WesTrac click the ‘Apply' button today!
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependant on the role.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
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